Our focus is always on listening, learning, and innovating. We look forward to continuing to make Amazon a place where you can thrive and belong. 

Thanks to your ideas, we've made significant improvements at YVR2. In fact, we’ve completed hundreds of improvements together, including:  

    • PIT Safety Improvement: Installed double height A-Safe, dock gates and A-Safe across the PIT lanes, replacing metal barriers for improved PIT-PED safety.

    • Ship Dock Improvements: Installed package blocker and Andon lights in Top Sort, and updated staffing methodology to reduce strain on the package sorting process.

    • Introduced Super Bins to optimize stowing, picking, and counting by consolidating high-quantity, same-ASIN items in single bins.

    • Equipment/Station Updates: Upgraded all pack stations to height adjustable stations and updated tools/equipment such as buffer carts, and U-Boats to align all carts, as overtime, different cart types were introduced and there was no primary standard.

    • Parking Lot Safety: Updated signage, repainted for easier navigation, and added new walking route for direct access to all parts of the parking lot.

    • Enhanced communication on the critical role/indirect rotation plan.

    • Improved the critical role/indirect role process to be more transparent.

    • Created a ship dock rotation tracker tool to improve transparency and fairness logic into ship dock staffing.

    • Created new pick hours tracking tool for IB team members.

    • Created new system for stow cart allocation.

    • Created new system for tracking small vs. medium processing to identify instances of unfair work distribution.

    • Upgraded breakrooms and Mother’s Room, added a new Wellness Zone, and begun building a new learning area to enhance the experience.

    • Renovated and updated the outdoor break space.

    • Expanded pallet staging locations.

    • Revamped the IB start up area.

    • Improved the parking lot, including enhanced muster points’ visibility.

    • Re-designed main entrance area to be more welcoming and improved backpack and jacket storage areas in the main entrance and small breakroom for better organization and cleanliness.

    • Installed larger TVs in all start-ups to improve the start-up experience.

We want to hear from you!

Keep your feedback coming, via: 

  • MyVoice

  • Roundtables

  • Connections questions

  • Dragonfly

  • Your leadership or PXT/HR. We’re always here to help!

WE’RE INVESTED IN YOUR ADVANCEMENT

Your growth matters to us. Many associates have taken the next step in their careers, and here’s a snapshot of those advancements.

Since 2021:  

37 Associates have been promoted from T1 to T3  

17 Associates have been promoted from T3 to L4  

3 Associates have been promoted from T1 to L4 

We invest in the full you family, wellness, career, and life!   

We know life is busy, so we offer benefits and perks to make it easier to take care of yourself and your family — from healthcare to career support and everything in between. 

  • Medical, dental, and vision. Plus RRSP, paid time off, and more starting day one of employment.

  • Free 30-minute legal consultation on any topic, including immigration, through the Employee Assistance Program. Call 1 (800) 387-4765 to learn more. 

  • Includes college tuition reimbursement, 1:1 coaching, free English language classes from day one of employment, and specialized skills training. Amazon prepays up to 100% of tuition fees.

  • Variety of job options both within Amazon and beyond. Explore job opportunities at hiring.amazon.ca.

  • Full- and part-time shift choice, Shift Swap, and school accommodation schedules available. 

  • Free mental health and everyday life support, financial counseling, and more. 

  • Up to 20 weeks for new parents (Blue Badge, full/reduced-time employees only). 

  • Home and living perks that benefit the whole family. Explore the perks available to you, including discounts on furniture, electronics, and appliances.  

Review all your benefits on A to Z

WE’RE PROUD OF THE IMPACT WE’RE HAVING ON OUR LOCAL COMMUNITY.

Together, we’re building stronger communities. Thanks to your dedication, YVR2 has contributed time, resources, and care to a variety of local initiatives.

Since 2023, our site has participated in a wide variety of volunteer events. 
  • Surrey Vaisakhi Parade
  • Canadian Blood Services
  • Terry Fox Fun
  • Amazon Day at Science World
  • Surrey Food Bank Volunteering 
  • Kits for a Cause (backpacks for school kids)
  • Donated ~$630k CAD 2025 YTD to Delta Police Foundation, Surrey Police Foundation, Surrey Food Bank, amongst others

Amazon employees across Metro Vancouver have also donated and volunteered for a number of local non-profits thanks to your feedback!
  • Alex House
  • Children's Organ Transplant
  • Delta Animal Community Shelter
  • Delta Police Foundation
  • Fraser Region Aboriginal Friendship Centre
  • Last Door Recovery Society
  • Surrey Food Bank
  • The Greater Vancouver Food Bank